On the composition of the long tail of business processes: Implications from a process mining study
作者:
Highlights:
• Process importance, health, and feasibility can be quantified using common event log configurations.
• Prioritized process distributions typically show a long-tailed distribution.
• Generalization of characteristics for short head and long tail processes needs further exploration.
摘要
•Process importance, health, and feasibility can be quantified using common event log configurations.•Prioritized process distributions typically show a long-tailed distribution.•Generalization of characteristics for short head and long tail processes needs further exploration.
论文关键词:Business Process Management,Long tail of business processes,Process mining,Process performance indicators
论文评审过程:Received 5 March 2020, Revised 24 November 2020, Accepted 25 November 2020, Available online 30 November 2020, Version of Record 11 December 2020.
论文官网地址:https://doi.org/10.1016/j.is.2020.101689