Expertise seeking: A review
作者:
Highlights:
• Expertise seeking involves selecting people for consultation about info needs.
• People, e.g. work-group colleagues, are among the most frequent sources.
• Seekers balance quality and accessibility in their selection of sources.
• Source selection is affected by task-related, seeker-related and contextual factors.
• Multiple barriers complicate, degrade, or prevent expertise seeking.
摘要
•Expertise seeking involves selecting people for consultation about info needs.•People, e.g. work-group colleagues, are among the most frequent sources.•Seekers balance quality and accessibility in their selection of sources.•Source selection is affected by task-related, seeker-related and contextual factors.•Multiple barriers complicate, degrade, or prevent expertise seeking.
论文关键词:Expertise seeking,Expert seeking,People finding,Source selection,Information seeking
论文评审过程:Received 16 September 2013, Revised 2 April 2014, Accepted 7 April 2014, Available online 3 May 2014.
论文官网地址:https://doi.org/10.1016/j.ipm.2014.04.003