Why do I take deviant disclosure behavior on internet platforms? An explanation based on the neutralization theory
作者:
Highlights:
• Drawing on neutralization theory, this study builds a model to examine the predictors of deviant disclosure behavior on Internet platforms and investigates the moderating effects of personality traits.
• Techniques of neutralization have a positive and significant impact on users’ intention of misrepresenting of personal information (MPI).
• Extraversion negatively moderates the relationships between neutralization techniques and MPI, whereas neuroticism plays a positive role in moderating that relationships.
• Users do some differences regarding justify their deviant disclosure behavior by using neutralization techniques between e-commerce platform and social networking site.
摘要
•Drawing on neutralization theory, this study builds a model to examine the predictors of deviant disclosure behavior on Internet platforms and investigates the moderating effects of personality traits.•Techniques of neutralization have a positive and significant impact on users’ intention of misrepresenting of personal information (MPI).•Extraversion negatively moderates the relationships between neutralization techniques and MPI, whereas neuroticism plays a positive role in moderating that relationships.•Users do some differences regarding justify their deviant disclosure behavior by using neutralization techniques between e-commerce platform and social networking site.
论文关键词:Internet platforms,Deviant disclosure behavior,Misrepresenting of personal information,Neutralization techniques,Personality traits
论文评审过程:Received 10 May 2021, Revised 8 September 2021, Accepted 30 September 2021, Available online 7 October 2021, Version of Record 7 October 2021.
论文官网地址:https://doi.org/10.1016/j.ipm.2021.102785