Can people hear others’ crying?: A computational analysis of help-seeking on Weibo during COVID-19 outbreak in China

作者：

Highlights：

• The number of help-seeking posts could be a predictor of pandemic development.

• Not all help-seeking posts on social media ask for hospitalization.

• The diffusion and assistance of help-seeking posts are influenced by 3C factors.

• Retweet mediates the relationship between 3C factors and assistance.

摘要

•The number of help-seeking posts could be a predictor of pandemic development.•Not all help-seeking posts on social media ask for hospitalization.•The diffusion and assistance of help-seeking posts are influenced by 3C factors.•Retweet mediates the relationship between 3C factors and assistance.

论文关键词：COVID-19,Help-seeking,Social media,Computational communication research

论文评审过程：Received 2 February 2022, Revised 7 June 2022, Accepted 12 June 2022, Available online 20 June 2022, Version of Record 29 June 2022.

论文官网地址：https://doi.org/10.1016/j.ipm.2022.102997