Understanding user participation in online communities: A systematic literature review of empirical studies
作者：
Highlights：
• This article reviews empirical studies on online community participation.
• Research has mainly focused on the most visible active participants.
• User participation is often treated as an instrument for community maintenance.
• A simple active–passive dichotomy does not adequately describe user participation.
• The complexity of online participation and its implications are discussed.
摘要
•This article reviews empirical studies on online community participation.•Research has mainly focused on the most visible active participants.•User participation is often treated as an instrument for community maintenance.•A simple active–passive dichotomy does not adequately describe user participation.•The complexity of online participation and its implications are discussed.
论文关键词：User participation,Online communities,Systematic literature review
论文评审过程：Available online 6 February 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2015.01.004
