Social media and crisis research: Data collection and directions

作者：

Highlights：

• We discuss the difficulties associated with crisis research using social media.

• Sampling, experiments and the value of collected data are discussed.

• The relevance and future use of social media in crisis research are examined.

摘要

•We discuss the difficulties associated with crisis research using social media.•Sampling, experiments and the value of collected data are discussed.•The relevance and future use of social media in crisis research are examined.

论文关键词：Crisis communication,Risk communication,Social media,Research methods,Data collection

论文评审过程：Available online 12 September 2015, Version of Record 24 October 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.08.045