Put down your phone and listen to me: How boss phubbing undermines the psychological conditions necessary for employee engagement

作者:

Highlights:

• A nine-item boss phubbing (Phone snubbing) scale is introduced.

• Boss phubbing undermines supervisory trust.

• Lack of supervisory trust lowers employee engagement.

• Boss phubbing has a negative indirect effect on employee engagement.

• Kahn's psychological conditions mediate the trust – engagement relationship.

摘要

•A nine-item boss phubbing (Phone snubbing) scale is introduced.•Boss phubbing undermines supervisory trust.•Lack of supervisory trust lowers employee engagement.•Boss phubbing has a negative indirect effect on employee engagement.•Kahn's psychological conditions mediate the trust – engagement relationship.

论文关键词:Phubbing,Supervisory trust,Psychological conditions,Employee engagement

论文评审过程:Received 7 November 2016, Revised 1 May 2017, Accepted 11 May 2017, Available online 12 May 2017, Version of Record 17 May 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.05.021