Applying the job demands resources model to understand technology as a predictor of turnover intentions

作者:

Highlights:

• Technological resources, demands, and monitoring impact employees' intent to turnover.

• Technology can both improve and detract from employees' experiences at work.

• Technology-based job autonomy promotes satisfaction and commitment.

• Technology-based job overload and job monitoring reduce satisfaction and commitment.

• Resulting changes to job satisfaction and commitment affect turnover intent.

摘要

•Technological resources, demands, and monitoring impact employees' intent to turnover.•Technology can both improve and detract from employees' experiences at work.•Technology-based job autonomy promotes satisfaction and commitment.•Technology-based job overload and job monitoring reduce satisfaction and commitment.•Resulting changes to job satisfaction and commitment affect turnover intent.

论文关键词:Job demands resources model,Technology-based job overload,Technology-based job autonomy,Technology-based job monitoring,Intention to turnover

论文评审过程:Received 14 September 2016, Revised 9 July 2017, Accepted 9 September 2017, Available online 9 September 2017, Version of Record 17 September 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.09.009