Limitations to the rapid adoption of M-payment services: Understanding the impact of privacy risk on M-Payment services

作者:

Highlights:

• Ease of use, relative advantage, visibility and perceived security impact usage.

• Ubiquity and trialability positively impacts perceived security.

• Perceived privacy risk negatively impacts perceived security.

• Study utilized crowdsourcing using Mechanical Turk.

• 46.3% of respondents identified themselves as current users of m-payment services.

摘要

•Ease of use, relative advantage, visibility and perceived security impact usage.•Ubiquity and trialability positively impacts perceived security.•Perceived privacy risk negatively impacts perceived security.•Study utilized crowdsourcing using Mechanical Turk.•46.3% of respondents identified themselves as current users of m-payment services.

论文关键词:Diffusion of innovation,Mobile-payment,Privacy,Security

论文评审过程:Received 28 November 2016, Revised 19 October 2017, Accepted 21 October 2017, Available online 1 November 2017, Version of Record 5 November 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.10.035