Who trusts social media?

作者:

Highlights:

• Extant literature on social media and trust is synthesized.

• Research on social media use and trust are presented, analyzed and discussed.

• Theoretical and practical implications are presented.

• Applied and future research suggestions for social media use and trust are offered.

摘要

•Extant literature on social media and trust is synthesized.•Research on social media use and trust are presented, analyzed and discussed.•Theoretical and practical implications are presented.•Applied and future research suggestions for social media use and trust are offered.

论文关键词:Social media,Trust behavior,Integrity,Competence,Concern,Benevolence,Identification

论文评审过程:Received 13 June 2016, Revised 4 October 2017, Accepted 12 December 2017, Available online 14 December 2017, Version of Record 27 December 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.12.026