Performance consequences of social capital in online communities: The roles of exchange and combination, and absorptive capacity

作者:

Highlights:

• Only the cognitive and structural dimensions of social capital facilitate exchange and combination in OCOPs.

• Effects of exchange and combination behaviors depend on the level of absorptive capacity.

• The ability to re-use knowledge is important to individual and OCOP performance.

• The design of virtual communities can have implications on user perception and participation.

摘要

•Only the cognitive and structural dimensions of social capital facilitate exchange and combination in OCOPs.•Effects of exchange and combination behaviors depend on the level of absorptive capacity.•The ability to re-use knowledge is important to individual and OCOP performance.•The design of virtual communities can have implications on user perception and participation.

论文关键词:Online communities,Online communities of practice,Exchange and combination,Social capital,Absorptive capacity

论文评审过程:Available online 8 May 2018, Version of Record 12 May 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.05.008