When the smartphone goes offline: A factorial survey of smartphone users' experiences of mobile unavailability

作者：

Highlights：

• Mobile unavailability is a positive and negative experience.

• Place, duration, reason, and contact attempts influence the perception of unavailability.

• Availability management, FOMO, and conscientiousness are individual predictors.

• Cross-level effects indicate varying effects of situational factors.

• Mobile unavailability at home is perceived ambiguously.

摘要

•Mobile unavailability is a positive and negative experience.•Place, duration, reason, and contact attempts influence the perception of unavailability.•Availability management, FOMO, and conscientiousness are individual predictors.•Cross-level effects indicate varying effects of situational factors.•Mobile unavailability at home is perceived ambiguously.

论文关键词：Mobile communication,Mobile unavailability,Smartphones,Nomophobia,Fear of missing out,Factorial survey

论文评审过程：Received 20 August 2018, Revised 26 March 2019, Accepted 31 March 2019, Available online 1 April 2019, Version of Record 4 April 2019.

论文官网地址：https://doi.org/10.1016/j.chb.2019.03.037