Does the use of synchrony and artificial intelligence in video interviews affect interview ratings and applicant attitudes?

作者：

Highlights：

• Actual human raters and applicants were involved in this experimental study.

• Asynchronous video interviews (AVIs) lessened the impressional primacy effect.

• Synchronous video interviews (SVIs) were perceived as more favourable than AVIs.

• Synchrony did not influence applicants' fairness perceptions.

• Using artificial intelligence did not significantly evoke fairness concerns.

摘要

•Actual human raters and applicants were involved in this experimental study.•Asynchronous video interviews (AVIs) lessened the impressional primacy effect.•Synchronous video interviews (SVIs) were perceived as more favourable than AVIs.•Synchrony did not influence applicants' fairness perceptions.•Using artificial intelligence did not significantly evoke fairness concerns.

论文关键词：Artificial intelligence (AI),Asynchronous video interview (AVI),Synchronous video interview (SVI),Media richness theory,Social interface theory,Impressional primacy effect

论文评审过程：Received 19 October 2018, Revised 8 April 2019, Accepted 11 April 2019, Available online 12 April 2019, Version of Record 16 April 2019.

论文官网地址：https://doi.org/10.1016/j.chb.2019.04.012