A new paradigm for computer-based decision support
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摘要
We identify and address a fundamental general problem which we regard as crucial for the widespread, effective use of decision support systems (DSS) in the future: how can we substantially improve the quality of interaction, and the degree of flexible engagement, between humans and computers? Rather than seeking an answer in additional technical functionality, we propose a new paradigm for computing that is human-centered and that adopts a novel, observation-oriented approach to data modelling. We report a recent practical work (a timetabling instrument) showing an unusual degree of openness for interaction, and we give evidence that our approach can encompass conventional tools such as expert systems.
论文关键词:Decision support systems,Expert systems,Modelling,Observation,Dependency,Agency
论文评审过程:Available online 12 February 2002.
论文官网地址:https://doi.org/10.1016/S0167-9236(01)00140-3