Understanding the role of gender in bloggers' switching behavior

作者:

摘要

Blog has become an increasingly popular form of social networking technology in recent years. Many world famous web sites (e.g., Microsoft, Yahoo!, and Google) are providing blog services on the Internet. Bloggers, therefore, can easily establish and maintain their blogs through such services. However, research on blogs' adoption and diffusion is rare. In this study, we attempt to study bloggers' post-adoption behaviors. We examine bloggers' intention to switch their blog services by building upon studies in the marketing and IS literature. Particularly, the role of gender is explored and an online survey is conducted to test the research model. Findings confirm that bloggers' intention to switch their blog services is strongly associated with three factors: satisfaction, sunk costs, and attractive alternatives. Meanwhile, moderating effects are found in gender, but not in sunk costs. Implications for both researchers and practitioners are provided.

论文关键词:Blog,Social computing,Gender,Intention to switch,Satisfaction,Sunk costs,Attractive alternatives,Post-adoption

论文评审过程:Received 26 December 2008, Revised 17 April 2009, Accepted 24 May 2009, Available online 28 May 2009.

论文官网地址:https://doi.org/10.1016/j.dss.2009.05.013