Challenges of smart business process management: An introduction to the special issue

摘要

This paper describes the foundations of smart business process management and serves as an editorial to the corresponding special issue. To this end, we introduce a framework that distinguishes three levels of business process management: multiprocess management, process model management, and process instance management. For each of these levels we identify major contributions of prior research and describe in how far papers assembled in this special issue extend our understanding of smart business process management.