Does the review deserve more helpfulness when its title resembles the content? Locating helpful reviews by text mining
作者：
Highlights：
• The similarity between review title and content was examined.
• Text similarity between title and content affects review helpfulness.
• Consistence between title sentiment and review sentiment was tested.
• Sentiment consistence moderated relationships between text similarity and review helpfulness.
摘要
•The similarity between review title and content was examined.•Text similarity between title and content affects review helpfulness.•Consistence between title sentiment and review sentiment was tested.•Sentiment consistence moderated relationships between text similarity and review helpfulness.
论文关键词：Online reviews,Review helpfulness,Text mining,Review title,Similarity,Sentiment analysis
论文评审过程：Received 7 July 2019, Revised 20 October 2019, Accepted 1 December 2019, Available online 21 December 2019, Version of Record 21 December 2019.
论文官网地址：https://doi.org/10.1016/j.ipm.2019.102179
