Factors affecting the acceptance of information systems supporting emergency operations centres

作者:

Highlights:

• A modified technology acceptance model including symbolic adoption and key antecedents.

• This model explained 65% of system acceptance among 383 emergency managers.

• Model mediated by performance expectations and moderated by user characteristics.

• Recommendations for implementing information systems for emergency management.

• Potentials highlighted for further research in this area.

摘要

•A modified technology acceptance model including symbolic adoption and key antecedents.•This model explained 65% of system acceptance among 383 emergency managers.•Model mediated by performance expectations and moderated by user characteristics.•Recommendations for implementing information systems for emergency management.•Potentials highlighted for further research in this area.

论文关键词:Technology acceptance,Structural equation modelling,Emergency management,Implementation,Information systems,Organisational change

论文评审过程:Received 31 July 2015, Revised 16 October 2015, Accepted 6 December 2015, Available online 24 December 2015, Version of Record 24 December 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.12.013