The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands

作者:

Highlights:

• This study investigates young Chinese consumers' repurchase intention of smartphone.

• The study adopts mixed method (interviews + quantitative analysis, PLS-SEM).

• Develops a new framework including aesthetic, functional, branding, socio-cultural influences.

• Subjective norm, perceived quality and design appeal influence young Chinese consumers' mianzi.

• Mianzi, perceived quality, design appeal predict repurchase intentions.

摘要

•This study investigates young Chinese consumers' repurchase intention of smartphone.•The study adopts mixed method (interviews + quantitative analysis, PLS-SEM).•Develops a new framework including aesthetic, functional, branding, socio-cultural influences.•Subjective norm, perceived quality and design appeal influence young Chinese consumers' mianzi.•Mianzi, perceived quality, design appeal predict repurchase intentions.

论文关键词:Smartphone brands,Young Chinese consumers,Chinese culture,Mianzi,Repurchase intention

论文评审过程:Received 24 December 2015, Revised 27 July 2016, Accepted 28 September 2016, Available online 6 November 2016, Version of Record 5 December 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.09.057