How a paracrisis situation is instigated by an online firestorm and visual mockery: Testing a paracrisis development model
作者:
Highlights:
• The current research proposes a paracrisis development model.
• Social proof and mockery resulted in negative climate of opinion.
• Social proof and visual mockery yielded perceptions of a crisis.
• Elicited negative affect increased boycott intentions.
• Negative affect mediated the effect of social proof and mockery on boycotts.
摘要
•The current research proposes a paracrisis development model.•Social proof and mockery resulted in negative climate of opinion.•Social proof and visual mockery yielded perceptions of a crisis.•Elicited negative affect increased boycott intentions.•Negative affect mediated the effect of social proof and mockery on boycotts.
论文关键词:Social proof,Cognitive appraisal theory,Crisis,Boycott intentions,Social media,Mockery
论文评审过程:Received 13 May 2016, Revised 11 October 2016, Accepted 12 October 2016, Available online 9 November 2016, Version of Record 5 December 2016.
论文官网地址:https://doi.org/10.1016/j.chb.2016.10.032