Beyond reciprocity: The bystander effect of knowledge response in online knowledge communities

作者：

Highlights：

• Reciprocity did not predict future knowledge contribution.

• Knowledge response from others reduced newcomers' future knowledge contribution.

• Knowledge response from others increased newcomers' knowledge seeking.

• Social response increased continued knowledge contribution and knowledge seeking.

摘要

•Reciprocity did not predict future knowledge contribution.•Knowledge response from others reduced newcomers' future knowledge contribution.•Knowledge response from others increased newcomers' knowledge seeking.•Social response increased continued knowledge contribution and knowledge seeking.

论文关键词：Online community,Community response,Online participation,Social rewards,Bystander effect

论文评审过程：Received 17 March 2017, Revised 26 June 2017, Accepted 29 June 2017, Available online 3 July 2017, Version of Record 7 July 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2017.06.040