The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia

作者:

Highlights:

• This paper presents the results of research into the impact of information technologies.

• The questionnaires were completed by N = 380 middle managers.

• Information technology items in companies in Serbia have slightly above average values.

• Information technologies have a stronger connection with the performance at organizational level.

• Good strategic aspects of leaders' work lead to a bigger influence of information technologies.

摘要

•This paper presents the results of research into the impact of information technologies.•The questionnaires were completed by N = 380 middle managers.•Information technology items in companies in Serbia have slightly above average values.•Information technologies have a stronger connection with the performance at organizational level.•Good strategic aspects of leaders' work lead to a bigger influence of information technologies.

论文关键词:Information technologies,Communication satisfaction,Organizational learning,Serbia

论文评审过程:Received 7 April 2016, Revised 4 July 2017, Accepted 10 July 2017, Available online 12 July 2017, Version of Record 15 July 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.07.012