No social media for six hours? The emotional experience of Meta's global outage according to FoMO, JoMO and internet intensity

作者：

Highlights：

• This study tested stress caused by the social networks' October 4, 2021 outage.

• We used both quantitative and qualitative methods to explore the emotional experience.

• Content analysis revealed 4 types of reactions, including joy of missing out (JoMO).

• FoMO, Internet intensity, age, and marital status were found as predictors of stress.

• A significant interaction was found between gender and employment regarding stress.

摘要

•This study tested stress caused by the social networks' October 4, 2021 outage.•We used both quantitative and qualitative methods to explore the emotional experience.•Content analysis revealed 4 types of reactions, including joy of missing out (JoMO).•FoMO, Internet intensity, age, and marital status were found as predictors of stress.•A significant interaction was found between gender and employment regarding stress.

论文关键词：Social media outage,Stress,Internet intensity,FoMO,Social comparison

论文评审过程：Received 15 February 2022, Revised 4 August 2022, Accepted 27 August 2022, Available online 1 September 2022, Version of Record 5 September 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107474