Multi-expert performance evaluation of healthcare institutions using an integrated intuitionistic fuzzy AHP&DEA methodology

作者:

Highlights:

• We concentrated on the performance evaluation problem of healthcare institutions.

• We contributed to the literature by introducing a new intuitionistic fuzzy approach.

• We integrated intuitionistic fuzzy DEA with intuitionistic fuzzy AHP method.

• A real case study was presented for Turkish hospitals with a comparative analysis.

• An extensive application with 7 inputs, 6 outputs and 16 hospitals was conducted.

摘要

•We concentrated on the performance evaluation problem of healthcare institutions.•We contributed to the literature by introducing a new intuitionistic fuzzy approach.•We integrated intuitionistic fuzzy DEA with intuitionistic fuzzy AHP method.•A real case study was presented for Turkish hospitals with a comparative analysis.•An extensive application with 7 inputs, 6 outputs and 16 hospitals was conducted.

论文关键词:Healthcare,Data Envelopment Analysis (DEA),Analytic Hierarchy Process (AHP),Fuzzy,Triangular Intuitionistic Fuzzy Set (TIFS)

论文评审过程:Received 25 September 2016, Revised 13 June 2017, Accepted 20 June 2017, Available online 21 June 2017, Version of Record 4 September 2017.

论文官网地址:https://doi.org/10.1016/j.knosys.2017.06.028