Business expert systems: The competitive edge

摘要

Artificial Intelligence (AI) and its subfield of Expert Systems, with its focus on emulating human intelligence and its potential for displacing human mental activity in the same way that earlier machines have displaced human and animal physical labor, is prominently at the crest of the automation wave. What is artificial intelligence? What is the current state-of-the-art? What are the areas where artificial intelligence can be best applied in the business world? What are some of the better known commercial applications? Finally, how do we justify and implement artificial intelligence/ expert system applications? This paper addresses all of the above questions. A specific application, the Trader's Assistant, is provided as a case example to illustrate many of the points made.