A hierarchical model of the impact of RFID practices on retail supply chain performance

作者：

Highlights：

• RFID practices have a positive impact on stock availability (45.4%), waste (42.2%), sales increase (40.1%), and overall supply performance (36.3%).

• RFID adoption can provide a source of sustainable competitive advantage, which will attract more companies in the near future.

• KPIs need to address planning, forecasting, source, replenishment, ordering, distribution and delivery, store operations, and sales and returns.

摘要

•RFID practices have a positive impact on stock availability (45.4%), waste (42.2%), sales increase (40.1%), and overall supply performance (36.3%).•RFID adoption can provide a source of sustainable competitive advantage, which will attract more companies in the near future.•KPIs need to address planning, forecasting, source, replenishment, ordering, distribution and delivery, store operations, and sales and returns.

论文关键词：RFID,radio frequency identification,KPI,key performance indicators,SCOR,supply-chain operations reference-model,RFID,Supply chain performance,Key performance indicators,Retailing,Technology adoption

论文评审过程：Available online 15 July 2013.

论文官网地址：https://doi.org/10.1016/j.eswa.2013.07.006