A knowledge based reliability engineering approach to manage product safety and recalls

作者:

Highlights:

• Knowledge management framework with FMECA to analyze root causes of product recalls.

• Risk assessment knowledge management framework for product safety recall prevention.

• Communication and corporate governance is vital for product recalls.

• Asynchronous knowledge sharing for product safety and recall requires cooperation.

• FMECA model detection of early warning signals of potential product safety/recall.

摘要

•Knowledge management framework with FMECA to analyze root causes of product recalls.•Risk assessment knowledge management framework for product safety recall prevention.•Communication and corporate governance is vital for product recalls.•Asynchronous knowledge sharing for product safety and recall requires cooperation.•FMECA model detection of early warning signals of potential product safety/recall.

论文关键词:Knowledge management,Collaborative networks,Product safety and recall,Criticality index,FMECA,Reverse logistics,Decision support system,Reliability

论文评审过程:Available online 14 March 2014.

论文官网地址:https://doi.org/10.1016/j.eswa.2014.03.007