Improved churn prediction in telecommunication industry by analyzing a large network

作者：

Highlights：

• We improved churn prediction by analyzing a large social network.

• The applied community detection showed a faster propagation time.

• Simulation verifies better performance of the proposed method.

摘要

•We improved churn prediction by analyzing a large social network.•The applied community detection showed a faster propagation time.•Simulation verifies better performance of the proposed method.

论文关键词：Churn prediction,Network analysis,Community detection,Diffusion process

论文评审过程：Available online 17 May 2014.

论文官网地址：https://doi.org/10.1016/j.eswa.2014.05.014