Selecting “The Best” ERP system for SMEs using a combination of ANP and PROMETHEE methods

作者：

Highlights：

• ERP system selection is a complex multi-criteria decision making process.

• Imprecision and large-number of criteria are among the most important challenges.

• Use of a hybrid methodology improves the decision outcomes.

• ANP and PROMETHEE are collectively and synergistically used in this study.

• The proposed methodology produced satiating results for SMEs.

摘要

•ERP system selection is a complex multi-criteria decision making process.•Imprecision and large-number of criteria are among the most important challenges.•Use of a hybrid methodology improves the decision outcomes.•ANP and PROMETHEE are collectively and synergistically used in this study.•The proposed methodology produced satiating results for SMEs.

论文关键词：ERP selection,Multi-criteria decision making,SME,ANP,PROMETHEE

论文评审过程：Available online 6 November 2014.

论文官网地址：https://doi.org/10.1016/j.eswa.2014.10.034