Linguistic features for review helpfulness prediction

作者:

Highlights:

• Presents novel linguistic features for predicting helpfulness of online reviews.

• Describes a method to automatically extract linguistic features from review text.

• Builds a predictive model and empirically evaluates it on amazon review datasets.

• The model is found to be a better predictor of helpfulness for experience goods.

摘要

•Presents novel linguistic features for predicting helpfulness of online reviews.•Describes a method to automatically extract linguistic features from review text.•Builds a predictive model and empirically evaluates it on amazon review datasets.•The model is found to be a better predictor of helpfulness for experience goods.

论文关键词:Review helpfulness,Linguistic category features,Sentiment analysis,Machine learning,Text mining

论文评审过程:Available online 5 January 2015.

论文官网地址:https://doi.org/10.1016/j.eswa.2014.12.044