Risk assessment of co-creating value with customers: A rough group analytic network process approach

作者:

Highlights:

• Risk factors identified when providing customized design.

• Risk assessment for the involvement of customers and suppliers.

• Integrating rough number and analytic network process.

• A novel multi-criteria decision making approach for risk assessment.

摘要

•Risk factors identified when providing customized design.•Risk assessment for the involvement of customers and suppliers.•Integrating rough number and analytic network process.•A novel multi-criteria decision making approach for risk assessment.

论文关键词:Value co-creation,Risk assessment,Analytic network process,Rough set theory,Multi-criteria decision making

论文评审过程:Received 8 May 2015, Revised 9 November 2015, Accepted 7 February 2016, Available online 17 February 2016, Version of Record 2 March 2016.

论文官网地址:https://doi.org/10.1016/j.eswa.2016.02.012