Data quality assessment of maintenance reporting procedures

作者：

Highlights：

• Evidence that data quality is hardly considered in expert & intelligent systems is provided.

• A decision-support tool for maintenance data reporting assessment is developed.

• A company uses the proposed tool to rank branch offices in terms of reporting quality.

• Enhanced reporting quality results in enhanced business activities & decision-making.

摘要

•Evidence that data quality is hardly considered in expert & intelligent systems is provided.•A decision-support tool for maintenance data reporting assessment is developed.•A company uses the proposed tool to rank branch offices in terms of reporting quality.•Enhanced reporting quality results in enhanced business activities & decision-making.

论文关键词：Data quality,Information quality,Multi-criteria decision making,Analytic hierarchy process,Decision support systems,Maintenance

论文评审过程：Received 21 September 2015, Revised 24 June 2016, Accepted 25 June 2016, Available online 27 June 2016, Version of Record 6 July 2016.

论文官网地址：https://doi.org/10.1016/j.eswa.2016.06.043