Predicting interpurchase time in a retail environment using customer-product networks: An empirical study and evaluation

作者:

Highlights:

• We leverage similarities in customer purchases for product attrition prediction.

• We extract an extensive feature set from customer-product graphs.

• We boost predictive performance by 6% and product identification by 20%.

• Our model illustrates the importance of transactional data for marketing.

• We show the advantage of network-based analytics in offline retail.

摘要

•We leverage similarities in customer purchases for product attrition prediction.•We extract an extensive feature set from customer-product graphs.•We boost predictive performance by 6% and product identification by 20%.•Our model illustrates the importance of transactional data for marketing.•We show the advantage of network-based analytics in offline retail.

论文关键词:Customer-product graph,Interpurchase time,Offline retail,Purchase behavior,Social network analytics,Transactional data

论文评审过程:Received 11 November 2017, Revised 23 February 2018, Accepted 11 March 2018, Available online 12 March 2018, Version of Record 20 March 2018.

论文官网地址:https://doi.org/10.1016/j.eswa.2018.03.016