Intelligent conversation system using multiple classification ripple down rules and conversational context

作者：

Highlights：

• MCRDR KB inference system is extended to maintain conversational context.

• Post-inference embedded queries resolved by detected conversational context.

• System developed with ASR Chatbot interface and STT input and TTS output.

• System evaluated by usability study of pedagogical domain by undergraduate students.

摘要

•MCRDR KB inference system is extended to maintain conversational context.•Post-inference embedded queries resolved by detected conversational context.•System developed with ASR Chatbot interface and STT input and TTS output.•System evaluated by usability study of pedagogical domain by undergraduate students.

论文关键词：Knowledgebase systems,Textual question answering,MCRDR,Case based reasoning,Pattern matching

论文评审过程：Received 27 November 2017, Revised 25 June 2018, Accepted 27 June 2018, Available online 28 June 2018, Version of Record 4 July 2018.

论文官网地址：https://doi.org/10.1016/j.eswa.2018.06.049