Investigating the potential for using gamification to empower knowledge workers
作者：
Highlights：
• Gamification can empower and cater to a specific type of knowledge workers.
• Transaction model of knowledge work becomes more collaborative with gamification.
• Enacted information model of knowledge work becomes more creative with gamification.
• Gamification can provide more autonomy and flexibility to knowledge workers.
• Gamification can help to reveal new knowledge worker roles.
摘要
•Gamification can empower and cater to a specific type of knowledge workers.•Transaction model of knowledge work becomes more collaborative with gamification.•Enacted information model of knowledge work becomes more creative with gamification.•Gamification can provide more autonomy and flexibility to knowledge workers.•Gamification can help to reveal new knowledge worker roles.
论文关键词：Knowledge management,Gamification,Knowledge workers,Knowledge sharing
论文评审过程：Received 5 June 2019, Revised 30 May 2020, Accepted 24 June 2020, Available online 9 July 2020, Version of Record 20 July 2020.
论文官网地址：https://doi.org/10.1016/j.eswa.2020.113694
