The commonKADS organization model: Content, usage and computer support

摘要

In the framework of the CommonKADS methodology attention is paid to the organizational consequences knowledge-based systems can have. The CommonKADS organization model is developed to support this important aspect of project work. This model is described in some detail. Additionally the model is implemented in the frame of the CommonXADS Workbench. This permits computer supported construction of a model. The organization model has been used in several projects. Results of applying the model are described. It is shown that the availability of a model can be of substantial help in identifying positive and negative impacts of a knowledge based system. These impacts are crucial for decision making before, during and after a project. In addition the model provides people involved in a knowledge-based systems project with a kind of “feeling” for the organization in which the system will become operational.