Deep learning based bi-level approach for proactive loan prospecting

作者:

Highlights:

• Lead generation for loans presents a challenging classification problem.

• Existing methods for predicting leads have lacked consideration of loan approval.

• Combining binary classifiers with varying objectives can improve model accuracy.

• Rank-based measures are preferred for evaluating the quality of predicted leads.

• Deep learning models are ideal for lead selection when ranking is considered.

摘要

•Lead generation for loans presents a challenging classification problem.•Existing methods for predicting leads have lacked consideration of loan approval.•Combining binary classifiers with varying objectives can improve model accuracy.•Rank-based measures are preferred for evaluating the quality of predicted leads.•Deep learning models are ideal for lead selection when ranking is considered.

论文关键词:Machine learning,Deep learning,Decision support systems,Customer selection

论文评审过程:Received 4 December 2020, Revised 1 June 2021, Accepted 11 July 2021, Available online 16 July 2021, Version of Record 24 July 2021.

论文官网地址:https://doi.org/10.1016/j.eswa.2021.115607