A decision support model for estimating participation-oriented designs of crowdsourcing platforms based on quality function deployment

作者：

Highlights：

• Estimate participation-oriented designs in terms of activation of solver motives.

• Develop a two-phase QFD model to connect the designs to incentives and solver motives.

• Propose a combined fuzzy Delphi method, fuzzy BWM, and fuzzy DEMATEL method.

• The fuzzy BWM is employed to determine the relationship weightings in the QFD.

摘要

•Estimate participation-oriented designs in terms of activation of solver motives.•Develop a two-phase QFD model to connect the designs to incentives and solver motives.•Propose a combined fuzzy Delphi method, fuzzy BWM, and fuzzy DEMATEL method.•The fuzzy BWM is employed to determine the relationship weightings in the QFD.

论文关键词：Crowdsourcing platform,Innovation contests,Quality function deployment,Fuzzy Delphi method,Best-worst method,Decision Making Trial,Evaluation Laboratory Model

论文评审过程：Received 20 September 2021, Revised 2 January 2022, Accepted 23 April 2022, Available online 29 April 2022, Version of Record 4 May 2022.

论文官网地址：https://doi.org/10.1016/j.eswa.2022.117308