An online reviews-driven large-scale group decision making approach for evaluating user satisfaction of sharing accommodation

作者:

Highlights:

• It develops the user satisfaction criteria of peer-to-peer accommodation.

• The individual opinions are aggregated by group consensus decision.

• A minimal variance weights based feedback model is proposed for consensus.

摘要

•It develops the user satisfaction criteria of peer-to-peer accommodation.•The individual opinions are aggregated by group consensus decision.•A minimal variance weights based feedback model is proposed for consensus.

论文关键词:Large-scale group decision making,Group consensus,Online reviews,User satisfaction,Minimal variance weights

论文评审过程:Received 21 May 2022, Revised 24 August 2022, Accepted 17 September 2022, Available online 24 September 2022, Version of Record 27 September 2022.

论文官网地址:https://doi.org/10.1016/j.eswa.2022.118875