Towards personalized persuasive dialogue generation for adversarial task oriented dialogue setting

作者：

Highlights：

• Existing dialogue agents fail to cope with goal unavailability situations.

• In real life, agents find similar goals and persuade users.

• Persuasion is very much subjective and context-dependent.

• Neural method for developing a cooperative and personalized persuasive assistant.

• Context-aware, Personalized Persuasive Dialogue Corpus for e-commerce domain.

摘要

•Existing dialogue agents fail to cope with goal unavailability situations.•In real life, agents find similar goals and persuade users.•Persuasion is very much subjective and context-dependent.•Neural method for developing a cooperative and personalized persuasive assistant.•Context-aware, Personalized Persuasive Dialogue Corpus for e-commerce domain.

论文关键词：Conversational agents,Goal unavailability,Personalization,Persuasion,Discourse,E-commerce

论文评审过程：Received 13 June 2022, Revised 18 August 2022, Accepted 3 September 2022, Available online 9 September 2022, Version of Record 7 October 2022.

论文官网地址：https://doi.org/10.1016/j.eswa.2022.118775