Commodity or competitive advantage? Analysis of the ERP value paradox

作者:

Highlights:

• Organizational resources play a more important role than IT resources in generating business integration capability.

• Neither IT nor organizational resources directly provide firms with competitive advantage.

• Business integration capability plays a mediating role through which business achieves competitive advantage.

摘要

•Organizational resources play a more important role than IT resources in generating business integration capability.•Neither IT nor organizational resources directly provide firms with competitive advantage.•Business integration capability plays a mediating role through which business achieves competitive advantage.

论文关键词:B2B supply chain integration,Enterprise resources planning (ERP),Resource based view (RBV),IT value paradox

论文评审过程:Received 16 March 2012, Revised 8 April 2013, Accepted 6 June 2013, Available online 24 July 2013.

论文官网地址:https://doi.org/10.1016/j.elerap.2013.06.004