Creating Products Customer Demands.
Succeeding as a Clandestine Change Agent.
Customer-Development Links in Software Development.
Participatory Analysis of Flexibility.
Self-Assessment Procedure XXIII: Programming Languages.
Death From Above.
Apprenticing with the Customer.
How to Create a Successful Failure.
Using Video to Re-Present the User.
Little Engines that Could: Computing in Small Energetic Countries.
Requirements Gathering: The Human Factors - Introduction to the Special Section.