The algorithmic revolution - the fourth service transformation.
The evolution and discovery of services science in business schools.
ACM's 2006 general elections.
Enterprise transformation.
Semantics to energize the full services spectrum.
A research manifesto for services science.
Service systems, service scientists, SSME, and innovation.
The Clarion Call for modern services: China, Japan, Europe, and the U.S.
Understanding service sector innovation.
News track.
Germany: computer-aided market engineering.
Top 10 downloads from ACM's digital library.
Principles of problem solving.
What road ahead for Microsoft and Windows?
Trust beyond security: an expanded trust model.
Introduction.
Infoglut.
Trust in videoconferencing.
What academic research tells us about service.
Editorial pointers.
Managerial IT unconsciousness.
Risks relating to system compositions.
Resource planning for business services.
Toy projects considered harmful.
Forum.
Assisting novice analysts in developing quality conceptual models with UML.
Germany: service engineering.
