Journal of Business Research （JBR） - Volume 35, Issue 3 论文列表
| 点击这里查看 Journal of Business Research 的JCR分区、影响因子等信息 |
| 卷期号： Volume 35, Issue 3 |
| 发布时间： March 1996 |
| 卷期年份： 1996 |
| 卷期官网： https://www.sciencedirect.com/journal/journal-of-business-research/vol/35/issue/3 |
本期论文列表
Special issue on cutting edge research in retailing
Employees as customers: The role of social controls and employee socialization in developing patronage
Customer portfolio analysis among competing retail stores
Good and bad shopping vibes: Spending and patronage satisfaction
Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions
Augmented retail services: The lifetime value of affection
Organizational legitimacy and retail store patronage
Shopping center image, consideration, and choice: Anchor store contribution
A transaction approach to understanding and managing customer equity
Call for papers
Author index
Subject index
Contents