Special issue on challenges and opportunities for the pharmaceutical industry in a changing health care environment
Influences on member commitment to group purchasing organizations
Predicting total health care costs of medicaid recipients: An artificial neural systems approach
Profiling pharmaceutical allergy medications by symptoms and their relief: A study of consumer perceptions
The pharmacist as a drug information supplier in hospitals: A view from services marketing
Ads promoting OTC medications: The effect of ad format and credibility on beliefs, attitudes, and purchase intentions
Use of pharmaceutical manufacturers' value-added services to build customer loyalty
A relationship maintenance model: A comparison between managed health care and traditional fee-for-service
Call for papers
Author index
Subject index
Contents