Does involvement moderate time-dependent biases in consumer multiattribute judgment?
How relational norms affect compliance in industrial buying
Participation's effect on task performance: Mediating roles of goal acceptance and procedural justice
The nature of satisfaction: An updated examination and analysis
Tracking the effects of comparative and noncomparative advertising with relative and nonrelative measures: A further examination of the framing correspondence hypothesis
Test of market efficiencies using experimental electronic markets
Service consumption criticality in failure recovery
Adoption of a service innovation in the business market: An empirical test of supply-side variables