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Journal of Business Research (JBR) - Volume 44, Issue 1 论文列表

本期论文列表
Special Issue on Service Marketing and Management: European Contributions

Excellence-Market Orientation Link: Some Consequences for Service Firms

Trade Fairs as Services: A Look at Visitors’ Objectives in Spain

Internal Marketing Role in Organizations: A Transaction Cost Perspective

Servicescapes: From Modern Non-Places to Postmodern Common Places

Observable Oral Participation in the Servuction System: Toward a Content and Process Model

Consumer Satisfaction with Services: Integrating the Environment Perspective in Services Marketing into the Traditional Disconfirmation Paradigm