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Journal of Business Research (JBR) - Volume 61, Issue 8 论文列表

本期论文列表
Editorial Board

Introduction to the special section on retailing research: Things change, things stay the same

Culture influences on emotional responses to on-line store atmospheric cues

Reaching the boiling point: Consumers' negative affective reactions to firm-attributed service failures

The role of gender and work status in shopping center patronage

Retailers' major ethical decision making constructs

Exploring collaborative technology utilization in retailer–supplier performance

A market-level model of relationship regulation

Testing interaction effects of the dimensions of market orientation on marketing program creativity

Economic returns to industrial research

Interaction episodes as engines of relationship change