Editorial Board
The road to customer loyalty paved with service customization
Price clustering and the stability of stock prices
Brand resonance in franchising relationships: A franchisee-based perspective
When to choose the simple average in forecast combination
Is old news no news? The impact of self-disclosure by organizations in crisis
Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors
Organizational citizenship behavior and the enhancement of absorptive capacity
Consumer arrogance: Scale development and validation
Estimation issues with PLS and CBSEM: Where the bias lies!
Critical challenges associated with the adoption of social media: A Delphi of a panel of Canadian human resources managers
Is brand loyalty really present in the children's market? A comparative study from Indonesia, Portugal, and Brazil
Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective
Unfolding the recipes for conflict resolution during the new service development effort
How durable are compromise effects?
Impacts of obstacles on innovation patterns in KIBS firms
Discount reference moderates customers' reactions to discount frames after online service failure
Testing weighting approaches for forecasting in a Group Wisdom Support System environment
Customer portfolio management (CPM) for improved customer relationship management (CRM): Are your customers platinum, gold, silver, or bronze?
Business legacy planning for mega events: The case of the 2022 World Cup in Qatar
The role of status and leadership style in sales contests: A natural field experiment
Effective configurations of value creation and capture capabilities: Extending Treacy and Wiersema's value disciplines
Internal communication and prosocial service behaviors of front-line employees: Investigating mediating mechanisms
Reactions towards diversity recruitment and the moderating influence of the recruiting firms' country-of-origin
Western firms' successful and unsuccessful business models in China
CSR motivation and customer extra-role behavior: Moderation of ethical corporate identity
How crowdsourcing improves prediction of market-oriented outcomes
Corporate brand effects in brand alliances
Linking thinking styles to sales performance: The importance of creativity and subjective knowledge
Measuring and validating Islamic work value constructs: An empirical exploration using Malaysian samples
Banker on board and innovative activity
When do materialistic consumers join commercial sharing systems
The effect of local corruption on ownership strategy in cross-border mergers and acquisitions
Is cash king? Market performance and cash during a recession
New insights into unethical counterfeit consumption
Understanding the relationship between frontline employee boreout and customer orientation
The dynamic relationship between CEO duality and firm performance: The moderating role of board independence
The road to recovery: Overcoming service failures through positive emotions
Building a scale for dynamic learning capabilities: The role of resources, learning, competitive intent and routine patterning
Overcoming judgmental biases in negotiations: A scenario-based survey analysis on third party direct intervention
Determinants of consumers' response to pay-what-you-want pricing strategy on the Internet
Cause-related marketing of products with a negative externality
How a firm's best versus normal customers react to compensation after a service failure
Meetings as a positive boost? How and when meeting satisfaction impacts employee empowerment
Human capital and strategic persistence: An examination of underperforming workers in two emerging economies
On the contingent rent-generating potential of firm-specific managerial experience
Strategy and innovation in emerging economies after the end of the commodity boom—Insights from Latin America
Antecedents of SME export intensity in a Latin American Market
The role of industry factors and intangible assets in company performance in Colombia
Non-technological innovations: Market performance of exporting firms in South America
A new approach to measuring retail promotion effectiveness: A case of store traffic
Sidedness, commercial intent and expertise in blog advertising
Quest for purposefully designed conceptualization of the country-of-origin image construct
Alpha investment strategies in emerging markets: Assessing the potential and competitiveness of Latin American firms
An introduction to mindfulness and sensemaking by highly reliable organizations in Latin America
A third-party logistics provider: To be or not to be a highly reliable organization
Banco Solidario S.A.: The recovery strategy, 2000–2004
COMASA: Creating an industry
Compañía Cervecera de Nicaragua case studies (A) and (B): Branding and adaptive management
Case: Digital Governance Office
FUNDES: Becoming a strategically mindful nonprofit
Learning to become a high reliability organization in the food retail business
Financing renewable energy projects in emerging economies: The expansion of Pelletics
Small farmer suppliers from local to global
TACA
Executive rotation and corporate values: The case of Excel in Central America
Prediction-oriented modeling in business research by means of PLS path modeling: Introduction to a JBR special section
The elephant in the room: Predictive performance of PLS models
Assessing the predictive performance of structural equation model estimators
Segmentation of PLS path models by iterative reweighted regressions
Capturing heterogeneity and PLS-SEM prediction ability: Alliance governance and innovation
The PLS agent: Predictive modeling with PLS-SEM and agent-based simulation
Supplier satisfaction: Explanation and out-of-sample prediction
An explanatory and predictive model for organizational agility
The role of organizational capabilities in achieving superior sustainability performance
Prediction-oriented PLS path modeling in microfinance research
From knowledge sharing to firm performance: A predictive model comparison
Introducing new products that affect consumer privacy: A mediation model
IT infrastructure and competitive aggressiveness in explaining and predicting performance
Improving prediction with POS and PLS consistent estimations: An illustration
Testing the predictive power of PLS through cross-validation in banking
Customer equity and CLV in Spanish telecommunication services
Understanding Chinese tourists' food consumption in the United States
Entrepreneurial orientation in hotel industry: Multi-group analysis of quality certification
