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Journal of Business Research (JBR) - Volume 72 论文列表

本期论文列表
Editorial Board

Language use in services: Recent advances and directions for future research

How language abstractness affects service referral persuasiveness

The differential roles of verbs, nouns, and adjectives in English and Chinese messages among bilingual consumers

Metaphorical communication, self-presentation, and consumer inference in service encounters

The linguistic servicescape: Speaking their language may not be enough

The effects of Hispanic bilinguals language use and stereotype activation on negotiations outcomes

¿Y Usted? Social influence effects on consumers' service language preferences

Learning to navigate the American retail servicescape: Online forums as consumer acculturation platforms and consumer gift systems

Language and power in India's “new services”

The authentic service employee: Service employees' language use for authentic service experiences

Language divergence in service encounters: Revisiting its influence on word-of-mouth

How do institutional transitions impact the efficacy of related and unrelated diversification strategies used by business groups?

Does ethical leadership enhance group learning behavior? Examining the mediating influence of group ethical conduct, justice climate, and peer justice

The impact of media coverage on IPO stock performance

How rumors fly

Entrepreneurial orientation and strategic alliance success: The contingency role of relational factors

Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery

Me, myself, and Ikea: Qualifying generic self-referencing effects in brand judgment

Partitioned pricing, price fairness perceptions, and the moderating effects of brand relationships in SME business markets

“Ours” or “theirs”? Psychological ownership and domestic products preferences

Firm internationalization, business group diversification and firm performance: The case of Latin American firms